FAQs
Registration
How can I contact you?
Contacting The RadioBay couldnt be simpler. If you have questions, suggestions, or concerns, you can direct them to support@theradiobay.com. We will always try to respond as quickly as possible. When will I receive your newsletter?
Rather than bug you each month with a newsletter we send them out only when we have something interesting to tell you. Most likely the newsletter will include some exciting news about the site. From time to time we may advertise special offers for example, free listing weekends, which you do not want to miss out on. The newsletter may also contain the latest news regarding the sites maintenance and periods the site may be being worked on by our time. Alternatively these will also be posted on our news section, so keep a close eye on it. I cannot access my account
Please contact us with information such as, when you last accessed your account, any suspicious activity, the last items you may have bought or sold. This will enable us to investigate. If you have forgotten or lost your password you can have it resent to you by clicking the Forgot your password link on both the homepage login and the login menu. My membership has been suspended. Why?
There might be several reasons. 1. You might have broken the site listing rules. 2. You might have sold counterfeit goods. 3. You might not have paid your fees. 4.You might have accumulated a lot of negative feedback. 5. You might have spammed other users. 6. You might have more than one membership. 7. Please note that typically users with their memberships deleted will have their IP addresses blocked from the site. For more information contact us with your username and email address and we will try to resolve this.
Contacting The RadioBay couldnt be simpler. If you have questions, suggestions, or concerns, you can direct them to support@theradiobay.com. We will always try to respond as quickly as possible. When will I receive your newsletter?
Rather than bug you each month with a newsletter we send them out only when we have something interesting to tell you. Most likely the newsletter will include some exciting news about the site. From time to time we may advertise special offers for example, free listing weekends, which you do not want to miss out on. The newsletter may also contain the latest news regarding the sites maintenance and periods the site may be being worked on by our time. Alternatively these will also be posted on our news section, so keep a close eye on it. I cannot access my account
Please contact us with information such as, when you last accessed your account, any suspicious activity, the last items you may have bought or sold. This will enable us to investigate. If you have forgotten or lost your password you can have it resent to you by clicking the Forgot your password link on both the homepage login and the login menu. My membership has been suspended. Why?
There might be several reasons. 1. You might have broken the site listing rules. 2. You might have sold counterfeit goods. 3. You might not have paid your fees. 4.You might have accumulated a lot of negative feedback. 5. You might have spammed other users. 6. You might have more than one membership. 7. Please note that typically users with their memberships deleted will have their IP addresses blocked from the site. For more information contact us with your username and email address and we will try to resolve this.