FAQs
Selling
Can I leave feedback for a buyer/seller?
You can leave feedback for a buyer or seller after an auction has closed. The feedback is a simple positive/negative/neutral system. A feedback score is calculated on a percentage basis - for instance, five out of five positive feedback ratings equals an overall rating of 100%. To see your own feedback, or leave feedback for others, login and click on the My RadioBay tab, and then My Account, And either View Feedback or Leave Feedback, Remember members should do everything they can to resolve an issue before leaving negative feedback. How do I place bids?
To bid on an auction, first make sure your are registered and have logged in, then from inside an item page enter your maximun bid amount and click the Bid button to enter your bid. Remember, that this is an auction, and you can always be outbid, so be sure to add the item to your Watch List and check it often. Important: By placing a winning bid, you are entering into a binding contract with the seller to purchase the item. Non-paying bidders may have their accounts suspended or they may be permanently banned. What is Buy It Now?
Some auctions may offer a Buy It Now option, which means you can purchase the item for a specified amount, without bidding. What is a Reserve Price?
Sellers will occasionally set a Reserve Price that is above the minimum starting bid, in an effort to make sure that they do not sell an item for less than a specific amount. If a reserve price is in effect, then the seller does not have to sell the item unless the high bid meets or exceeds the reserve. Auctions with a reserve price will be noted in their listing, describing whether the reserve has been met or not. The actual amount of the reserve price may or may not be revealed to bidders in the auction description. Sellers are not obligated to reveal their reserve price upon being asked. Why did I get outbid at the last second?
Bidding at the last second is common in all online auctions. Many bidders will wait until the last possible moment to place their bid in an effort to protect them from becoming involved in a "bidding war." We dont encourage last second bidding, or "sniping," for the sole reason that if your timing is off, or there is some type of delay in your information being sent through the Internet, your bid may not be placed before the item bidding time ends. We also have in place but currently not turned on software on our auction system that will automatically extend the end time of an auction if it detects a last minute bid. We will closely monitor bid actions and if bids are found to be being made in the last few minutes on most items, we reserve the right to turn on that software. How do I retract a bid?
Currently The RadioBay is not able to retract bids. When bidding you will be asked to confirm your bid, so please take that opportunity to double-check your bid amount. Remember that if you are the winning bidder you are obligated to follow through with the transaction or contact the seller to come to an arrangement. If you believe that the description of an auction item has changed significantly since you placed your bid, you are encouraged to contact the seller directly to resolve the issue. If you are unable to come to a resolution, contact us at support@theradiobay.com What is Item Watch?
Item Watch notifies you when someone bids on the auctions that you have added to your Item Watch list. How do I view auctions that I'm bidding on?
Once logged into your account click on the My RadioBay Tab, then the Buying tab, and finaly the Your Bids Tab, and you will be able to see any items you are bidding on. How do I pay for an item?
If you are the highest bidder when an auction closes, the item is yours, and you will need to pay the seller according to the terms of the auction. You will receive an email notifying you of your winning bid. The email will contain contact information for the seller, as well as button so that you can see the total due (shipping, handling, etc.) In some cases, sellers may opt to do calculated shipping rather than charge a flat rate, in which case you will need to contact the seller for a total amount due. Most sellers will require payment in different ways so please check what they accept before bidding on the item. How does the auction clock work?
The current time is stated in the upper right-hand corner. The time remaining in the auction is located in the auction description. To see the most current state of the auction you must refresh your browser. If you are the high bidder on an item and you are watching the end of the auction, The end of auction time will become a countdown timer, you will only need to refresh your page to see if you have been outbid. Since this site currently based in the UK the time format is GMT.
You can leave feedback for a buyer or seller after an auction has closed. The feedback is a simple positive/negative/neutral system. A feedback score is calculated on a percentage basis - for instance, five out of five positive feedback ratings equals an overall rating of 100%. To see your own feedback, or leave feedback for others, login and click on the My RadioBay tab, and then My Account, And either View Feedback or Leave Feedback, Remember members should do everything they can to resolve an issue before leaving negative feedback. How do I place bids?
To bid on an auction, first make sure your are registered and have logged in, then from inside an item page enter your maximun bid amount and click the Bid button to enter your bid. Remember, that this is an auction, and you can always be outbid, so be sure to add the item to your Watch List and check it often. Important: By placing a winning bid, you are entering into a binding contract with the seller to purchase the item. Non-paying bidders may have their accounts suspended or they may be permanently banned. What is Buy It Now?
Some auctions may offer a Buy It Now option, which means you can purchase the item for a specified amount, without bidding. What is a Reserve Price?
Sellers will occasionally set a Reserve Price that is above the minimum starting bid, in an effort to make sure that they do not sell an item for less than a specific amount. If a reserve price is in effect, then the seller does not have to sell the item unless the high bid meets or exceeds the reserve. Auctions with a reserve price will be noted in their listing, describing whether the reserve has been met or not. The actual amount of the reserve price may or may not be revealed to bidders in the auction description. Sellers are not obligated to reveal their reserve price upon being asked. Why did I get outbid at the last second?
Bidding at the last second is common in all online auctions. Many bidders will wait until the last possible moment to place their bid in an effort to protect them from becoming involved in a "bidding war." We dont encourage last second bidding, or "sniping," for the sole reason that if your timing is off, or there is some type of delay in your information being sent through the Internet, your bid may not be placed before the item bidding time ends. We also have in place but currently not turned on software on our auction system that will automatically extend the end time of an auction if it detects a last minute bid. We will closely monitor bid actions and if bids are found to be being made in the last few minutes on most items, we reserve the right to turn on that software. How do I retract a bid?
Currently The RadioBay is not able to retract bids. When bidding you will be asked to confirm your bid, so please take that opportunity to double-check your bid amount. Remember that if you are the winning bidder you are obligated to follow through with the transaction or contact the seller to come to an arrangement. If you believe that the description of an auction item has changed significantly since you placed your bid, you are encouraged to contact the seller directly to resolve the issue. If you are unable to come to a resolution, contact us at support@theradiobay.com What is Item Watch?
Item Watch notifies you when someone bids on the auctions that you have added to your Item Watch list. How do I view auctions that I'm bidding on?
Once logged into your account click on the My RadioBay Tab, then the Buying tab, and finaly the Your Bids Tab, and you will be able to see any items you are bidding on. How do I pay for an item?
If you are the highest bidder when an auction closes, the item is yours, and you will need to pay the seller according to the terms of the auction. You will receive an email notifying you of your winning bid. The email will contain contact information for the seller, as well as button so that you can see the total due (shipping, handling, etc.) In some cases, sellers may opt to do calculated shipping rather than charge a flat rate, in which case you will need to contact the seller for a total amount due. Most sellers will require payment in different ways so please check what they accept before bidding on the item. How does the auction clock work?
The current time is stated in the upper right-hand corner. The time remaining in the auction is located in the auction description. To see the most current state of the auction you must refresh your browser. If you are the high bidder on an item and you are watching the end of the auction, The end of auction time will become a countdown timer, you will only need to refresh your page to see if you have been outbid. Since this site currently based in the UK the time format is GMT.